Shipping
At Nancy Finn, we strive to make your shopping experience as smooth and enjoyable as possible, from the moment you place your order to the time your dress arrives at your doorstep. The following shipping policy outlines the terms and expectations regarding delivery times, methods, and costs for all orders placed on our website.
Order Processing Time
Once your order is placed, please allow 1–3 business days for processing and verification. During peak seasons or special promotions, processing times may be slightly extended, but we will always do our best to keep delays to a minimum.
Orders are processed Monday through Friday, excluding public holidays. Any orders placed on weekends or holidays will be processed the following business day.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 5–8 business days (domestic U.S.)
- Expedited Shipping: 2–3 business days
- International Shipping: 7–14 business days depending on the destination country
Please note that these are estimated delivery times and may vary depending on external factors such as weather, carrier delays, customs, or location-specific restrictions.
Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping method and location.
- Free standard shipping is offered on domestic U.S. orders over $75.
- Expedited and international shipping rates are determined by carrier rates and will be shown before order confirmation.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. Please allow 24–48 hours for the tracking information to update.
If you do not receive a shipping confirmation within 4 business days, please reach out to [email protected].
International Shipping & Customs
We proudly ship worldwide! Please note:
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
- Customs processing times may vary, which can delay delivery beyond the estimated timeframe.
We are not responsible for any additional fees or delays due to customs procedures.
Shipping Address Accuracy
Please ensure that your shipping address is correct before completing your purchase. We cannot guarantee changes to shipping details after the order is processed. Orders returned due to incorrect or incomplete addresses may be subject to additional fees.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 business days of the expected delivery date. We will investigate the issue and, if necessary, file a claim with the shipping carrier and assist with a replacement or refund.
Contact Us
For any questions or concerns related to shipping, feel free to contact our customer support team:
📧 Email: [email protected]
🌐 Website: https://nancyfinn.com
Thank you for choosing Nancy Finn. We’re honored to dress you beautifully, wherever you are in the world.
